ABD Medical Important Documents
Patient Bill of Rights and Client Responsibilities
Welcome to ABD Medical
At ABD Medical, we are committed to upholding the highest standards of patient care and service. We value your trust in us as a medical product distributor and strive to ensure every interaction is based on respect, transparency, and responsibility.
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Patient Bill of Rights
As a client of ABD Medical, you have the right to:
1. Receive respectful, non-discriminatory, and professional service at all times.
2. Be informed clearly about the medical, safety, and laboratory products you receive.
3. Ask questions and receive understandable answers regarding usage, safety, and alternatives.
4. Expect confidentiality and secure handling of your personal and transactional information.
5. Refuse any product or service with full knowledge of possible implications.
6. Request support or clarification at any stage of the procurement process.
7. Receive timely responses and post-sale support.
8. File a complaint or concern without fear of discrimination or retaliation.
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Client Responsibilities
To ensure excellent service and product delivery, we ask that clients:
1. Provide accurate and complete information relevant to product orders or inquiries.
2. Use all products according to guidance and report any issues or side effects.
3. Communicate clearly and promptly regarding changes in orders, needs, or contact information.
4. Respect the time and professionalism of ABD Medical staff.
5. Meet payment terms as agreed (Net 10, Net 30, etc.).
6. Engage in open communication to ensure product suitability and satisfaction.
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Business Licenses & Certifications
ABD Medical is a licensed and certified supplier with active registrations and set-aside certifications recognized at the state and federal levels:
MBE (Minority Business Enterprise) – Certification #222036
EDGE (Encouraging Diversity, Growth and Equity) – Certification #221966
OAKS Vendor ID – #0000302535
NAICS Codes:
423450 – Medical, Dental and Hospital Equipment and Supplies Merchant Wholesalers
423490 – Laboratory Equipment (except dental, medical, ophthalmic) Merchant Wholesalers
CONTACT INFORMATION
ABD Medical
270 Regency Ridge Dr, Dayton, OH 45459
Phone: +1 (513) 988-8550 | Email: info@abdmed.com
Business Hours: Monday – Friday | 08:00 AM – 05:00 PM
